Jaqueline Montano
Owner, third generation
Runs the shop and still takes the night line in January. Speaks English and Spanish.
About
Three generations on Archer Avenue
Cipriano Montano opened the shop in 1962 with one truck and a pipe wrench. His son Fidencio ran it for thirty years. His granddaughter Jaqueline runs it now.
Most of the basements we work in, our grandfather worked in first. We know the boilers that were put in under the stairs in 1958 and the furnaces that replaced them. We write down what we find, because the next person to open that panel may be one of us.
The shop
Who answers, and who comes
Twelve technicians in the field. These five are the ones you will talk to first.
Fidencio Montano
Service manager, second generation
Thirty years at the bench and on the phone; he reads every written number before it goes out. Speaks English and Spanish.
Maksim Dudek
Lead boiler technician
Hot-water and steam. Talks you through the checks on the phone before he drives over.
Nasir Beasley
Lead furnace technician
Furnaces, flues and carbon monoxide readings.
Matilde Arguello
Dispatch and the cold-snap list
Answers the phone, keeps the list and knows every street. Speaks English and Spanish.
The paper
Who is behind the work
- The shop
- Since 1962Family owned
- Technicians
- EPA Section 608 certification · Held by our technicians who handle refrigerant
- Languages
- English and Spanish · Jaqueline, Fidencio and Matilde speak both
Want to talk to one of us?
Call the shop. Matilde or Jaqueline will pick up.
Weekdays 7 a.m. to 7 p.m., Saturday 8 a.m. to 4 p.m. After hours from October 15 to April 15.